Basics of health care performance improvement : a lean Six Sigma approach / Donald E. Lighter.
By: Lighter, Donald E.
Contributor(s): Lighter, Donald E. Quality management in health care.
Material type:
BookPublisher: Burlington, MA : Jones & Bartlett Learning, c2013Description: x, 339 pages : illustrations ; 23 cm.ISBN: 9780763772147 (pbk.); 0763772143 (pbk.).Subject(s): Medical care -- Quality control | Six sigma (Quality control standard) | Quality Assurance, Health Care -- organization & administration -- United States | Quality Assurance, Health Care -- methods -- United States | Quality Indicators, Health Care -- organization & administration -- United States | Total Quality Management -- methods -- United StatesDDC classification: 362.1068 | Current location | Call number | Copy number | Status | Date due | Item holds |
|---|---|---|---|---|---|
| University of Santo Tomas-Legazpi Graduate School and Law Library | RA399.A1 .L723 2013 (Browse shelf) | 1 | Available |
Rev. ed. of: Quality management in health care / Donald E. Lighter and Douglas C. Fair. c2004.
Includes bibliographical references and index.
Why is performance improvement the 'big new thing'? -- Define phase tools -- Measure phase tools -- Analyze phase tools -- Improve phase tools -- Control phase tools -- LSS case studies in health care -- DMAIC in an era of reform.
There are no comments for this item.